The Issues Management allows their quick
resolution yet maintaining project progression rhythm.
Our project leads and our PCO’s identify and manage
proactively outstanding issues insuring their resolution both within required
delays and minimizing impacts on the project.
Outstanding issues are:
- Index and categorized rapidly,
- Assigned for resolution to an
individual,
- Documented throughout its
resolution,
- Published to the individuals who need
information on them,
- Tracked until their closure,
- Escalated as deemed necessary.
Our customers acknowledge the efficiency and
transparency of this communication approach. They get better informed on the
project stakes.