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The Issues Management allows their quick resolution yet maintaining project progression rhythm.

Our project leads and our PCO’s identify and manage proactively outstanding issues insuring their resolution both within required delays and minimizing impacts on the project.

Outstanding issues are:

  • Index and categorized rapidly,
  • Assigned for resolution to an individual,
  • Documented throughout its resolution,
  • Published to the individuals who need information on them,
  • Tracked until their closure,
  • Escalated as deemed necessary.

Our customers acknowledge the efficiency and transparency of this communication approach. They get better informed on the project stakes.